Knowledge Base

Unity ComPilot (Admin)

Unity ComPilot (Admin)

Categories: Collaboration
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What Will You Learn?

  • The purpose of this course is to familiarize you with CommPilot terminology and the system functionality. We will review the steps to set up and manage phone services from the CommPilot portal.

Course Content

Overview

Users
How to manage a user

System
Time Schedules, Holiday Schedules, Departments, NCOS, Group Admins

Services
Auto Attendants, Hunt Groups, Pickup Groups, Call Centers