Knowledge Base

Unity Admin Portal

Unity Admin Portal

Categories: Collaboration
Wishlist

What Will You Learn?

  • The purpose of this course is to familiarize you with unity admin portal terminology and the system functionality. We will review the steps to set up and manage phone services from the unity admin portal.

Course Content

Overview

Users
How to manage a user

System
Time Schedules, Holiday Schedules, Departments, NCOS, Group Admins

Services
Auto Attendants, Hunt Groups, Pickup Groups, Call Centers