Adding a New User

1. Log in to the Unity Group Admin Portal using your administrator credentials.
2. Navigate to Group > Users.
3. Click Add or Create New User.
4. Fill in the required fields:
   • User ID
   • First and Last Name
   • Calling Line ID
   • Password / Passcode
   • Click OK to save
5. Go to Addresses and add DDI if required and Extension Number then OK to save
6. Then goto Assign services and add required Service Packs and User Services for required features, such as:
   • Voicemail
   • Call forwarding
   • Hunt groups
   • Auto-attendant
   • Click Apply or OK to confirm to save