🕒 How to Add a Time Schedule in Unity
-
Log in to the Unity Admin Portal
- Use your administrator credentials to access the portal
-
Navigate to the Time Schedules Section
- Go to Group > Profile > Schedules or User > Profile > Schedules, depending on whether you’re setting it at the group or user level.
-
Create a New Schedule
- Click Add or Create New Schedule.
- Enter a name for the schedule (e.g., “Business Hours”).
-
Add Events to the Schedule
- For each event:
- Specify the start and end time.
- Choose the days of the week.
- Set recurrence if needed (e.g., daily, weekly).
- You can also define holiday schedules separately.
- For each event:
-
Save and Apply
- Click Save or Apply to confirm the schedule.
- Make sure the schedule is assigned to the relevant service (e.g., Call Forwarding, Auto Attendant).
-
Assign the Schedule
- Go to the feature (e.g., Auto Attendant, Call Forwarding) and assign the newly created time schedule to control when the feature is active.