Unity Admin Portal

🕒 How to Add a Time Schedule in Unity

  1. Log in to the Unity Admin Portal

    • Use your administrator credentials to access the portal 
  2. Navigate to the Time Schedules Section

    • Go to Group > Profile > Schedules or User > Profile >  Schedules, depending on whether you’re setting it at the group or user level.
  3. Create a New Schedule

    • Click Add or Create New Schedule.
    • Enter a name for the schedule (e.g., “Business Hours”).
  4. Add Events to the Schedule

    • For each event:
      • Specify the start and end time.
      • Choose the days of the week.
      • Set recurrence if needed (e.g., daily, weekly).
      • You can also define holiday schedules separately.
  5. Save and Apply

    • Click Save or Apply to confirm the schedule.
    • Make sure the schedule is assigned to the relevant service (e.g., Call Forwarding, Auto Attendant).
  6. Assign the Schedule

    • Go to the feature (e.g., Auto Attendant, Call Forwarding) and assign the newly created time schedule to control when the feature is active.