REAL-TIME BUSINESS INSIGHTS
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DID YOU KNOW?
You can quickly change the date/time period of your report? In the top-right corner of the Reporting panel, click on the clock icon. A menu will pop up with a selection of date ranges. Once a new date range has been selected, your report will update instantly.
DID YOU KNOW?
You can add a title to your report. The report “Name” field is located within the “Report Options” field category. This feature is perfect when a wallboard requires a text description.
DID YOU KNOW?
You can assign monetary values to calls waiting and missed calls? Complete the “Financial / Monetary Call Assignments” tabs, then add the “Waiting Call Value” and “Abandoned Call Cost” fields to your report and find out!