Unity Agent Download
Unity Supervisor Download
Must select ‘All Users’ when prompted installing the software
MSI install command for remote deploymentmsiexec /i <PATH> ALLUSERS=1 /qn
Redcentric Unity Service Connection Details
Server address : xsi.voicesys.co.uk
Server port: 2208
| Service Function | FQDN / IP Address | Protocol / Port(s) |
|---|---|---|
| ARC Console | portal.unityclient.com | TCP 443 |
| ARC Upgrade | update.unityclient.com | TCP 80 & 443 |
| ARC Agent Messaging | im.unityclient.com | TCP 2208 |
| XSI | CTI | OCI | xsi.voicesys.co.uk | 185.17.172.185 | 85.13.237.8 | TCP 443, 2208-2209, 8011-8012 |
| SBC SRV Signalling | edge.voicesys.co.uk | 85.118.13.96/27 | 213.146.130.192/27 | UDP 5060 |
NOTE: Ensure that Deep Packet Inspection (DPI) is disabled for these addresses, and utilize Fully Qualified Domain Names (FQDN) in the firewall configuration whenever feasible, avoiding the use of IP addresses.