Knowledge Base

Managed Server Service

Is Managed Server work outside of the agreed maintenance window chargeable?

6 views 7 October 2024

What are the Redcentric maintenance windows?

6 views 7 October 2024

How do I change retentions applied to an existing safeset?

7 views 7 October 2024

How do I request increases to storage, RAM, CPU or add additional machines?

8 views 7 October 2024

How do I request Operating System (OS) upgrades?

6 views 7 October 2024

How often do Redcentric patch my machine(s)?

6 views 7 October 2024

How do I add an exclusion to the anti-virus of a machine?

6 views 7 October 2024

How do I make changes to the monitoring of a Managed Server?

6 views 7 October 2024

Where do I get performance stats about a machine?

6 views 7 October 2024

Will any additional software installed on a machine automatically be licensed by Redcentric?

6 views 7 October 2024

Is my machine covered in case of a Business Continuity event?

6 views 7 October 2024

Will any additional software installed on a machine automatically be licensed by Redcentric?

6 views 20 June 2022

How do I request increases to storage, RAM, CPU or add additional machines?

7 views 20 June 2022

How do I request Operating System (OS) upgrades?

8 views 20 June 2022

How often do Redcentric patch my machine(s)?

7 views 20 June 2022

How do I add an exclusion to the anti-virus of a machine?

6 views 20 June 2022

How do I make changes to the monitoring of a Managed Server?

9 views 20 June 2022

Where do I get performance stats about a machine?

6 views 20 June 2022

Is my machine covered in case of a Business Continuity event?

6 views 20 June 2022

Is Managed Server work outside of the agreed maintenance window chargeable?

6 views 20 June 2022

What are the Redcentric’s maintenance windows?

8 views 20 June 2022