If your Polycom VVX phone has defaulted to Skype, switching it back is simple.

1. Press the Menu / Home button
2. Go to Settings > Advanced
3. Enter the password (default is 456 if reset or contact redcentric support)
4. Go to Administration Settings > Network Configuration > Base Profile
5. Choose Generic or Skype

NOTE: An alternate method to access the Base Profile setting is to press and hold the 1, 4, and 9 buttons simultaneously, and then enter the password when prompted.