iPhone eSIM Installation
- Open your iPhone settings.
- Tap on “Mobile Services” and then “Add eSIM”
- Select “Use QR Code” and scan the attached QR Code using your camera.
- Follow the on-screen instructions to complete the setup.
If the eSIM feature is not available on your iPhone, please follow these steps:
- Check iOS Software: Begin by confirming that your iPhone is running the most current iOS version. Go to Settings > General > Software Update to check and update if necessary.
- Restart the Device: A straightforward restart can often address minor software problems. Restart your iPhone and then check for the eSIM option again.
- Network Settings Reset (Proceed with Caution): As a more advanced troubleshooting step, you can reset your network settings. This action will erase all saved Wi-Fi passwords and cellular settings, requiring you to reconfigure them. This option is located in Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
- Geographic Limitations: It’s important to be aware that iPhones sold in mainland China do not include eSIM compatibility.
- Contact Apple: If the eSIM option remains unavailable after completing these steps, please reach out to Apple Support for further diagnosis and support.
Note: VoLTE must be enabled.
- Press Settings.
- Press Mobile Services.
- Press Mobile Data Options.
- Press Voice & Data.
- Press the indicator next to “VoLTE” to turn the function on.
- Slide your finger upwards starting from the bottom of the screen to return to the home screen.