It is important to be aware of which diverts will be prioritised if multiple are in use.
The order of priority is:

1. Call Forward Selective
2. Call Forward Always
3. Call Forward Not Reachable
4. Call Forward Busy
5. Call Forward No Answer

Any of the above services require the correct licenses applied.

From within the profile ie (User, Auto Attendant, Call Center or Hunt Group)

1. 1. Click Incoming Calls (Left Menu)
   2. Click Call Forward Always
   3. Enter the Phone Number
   4. Click On (to activate the feature)
   5. To save your changes click Apply or OK